Frequently asked questions

1. Our program is an invite only program, as we have very limited numbers that our team can mentor. 2. Once we have had a conversation and we (you and our team) both feel it is a fit, we will discuss the investment into the program.

It is our goal to offer the most effective clinical as well as transformational program possible. Being accountable to get things done is very important and we know from experience that if there is an open ended timeline, participants have much poorer outcomes. For that reason we do not offer program holds or extensions.

You may choose not to continue or complete the 16-week programme, but we will not be able to refund you. If you select the monthly payment option, the four (4) monthly payments are due and payable regardless of whether you complete the programme or not.

1. You will receive a link to schedule one-on-one times with your coach and practitioner. It is your responsibility to book these sessions using the online booking system. 2. If you need to reschedule a one-on-one appointment, you need to do so at least 24 hours in advance of your scheduled time 3. Our time together is important. If you need to cancel your appointment, you need to do so at least 24 hours in advance of your scheduled time.

1. Medical aid rules in SA mean that schemes my not pay for disease prevention so no, your medical scheme will not pay for the programme. 2. Your medical aid may pay for certain investigations eg bloods but will not typically pay for tests that identify genetic risk (DNA) or are considered to be preventative in nature.

No! This is very important. Functional Medicine and our programme approach is designed and has proven efficacy in preventing, treating and in many cases reversing chronic conditions that are lifestyle related. Your Doctor remains the gatekeeper of your medical care and in particular your medication. We will work with your Doctor if changes or adjustments to your medication is indicated as your health improves.